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Plantronics, Inc. introduced the first lightweight communications headset in 1962 and has been the world’s leading designer and manufacturer of lightweight communications headset products ever since.  Plantronics headsets are widely used in many Fortune 500 corporations and have been featured in numerous films and high-profile events, including Neil Armstrong’s historic “One small step for man” transmission from the moon in 1969.  Plantronics offers mobile headsets to address the cordless and mobile phone market, next-generation computer audio headset products for computer applications and corded and cordless headsets and systems for the office, small office/home office and contact centers.

Associated Telecom Support File 2007 Plantronics Catalog


Sennheiser Communications has been developing and manufacturing communications equipment for professional industries for more than 60 years. Seenheiser has been making communication easier through the highest standards of technology, engineering, and design. When you have to concentrate and attention to detail is important, Sennheiser office headsets help you stay on top of the job. Ordered by on air-craft, used in conference centers, military and strategic planning and at all levels of commercial, civil, government and inter-government organizations.  Sennheiser Contact Center Technology has been specifically developed to the same high standards of engineering, design and operation, to make communication with customers all over the world a pleasurable experience.

Associated Telecom Support File Sennheiser 230



With On-Hold Plus, when calls are placed on hold at your business, callers will hear advertisements that enhance your company’s image, cross-sell your products and services, inform potential customers about special deals on your products and reduce caller hang-ups. Studies have shown that 95% of callers prefer to hear informative messages to silence or just music while on hold; their focus will be listening to your information, hours of business, products, and services.  On-Hold Plus has always known this and has long recognized that our messages are our product. Our commitment is to create the finest quality copy, delivered by professional voice talents and backed by incomparable customer service and technical support.  We help you make sure your customers get the right message.

Associated Telecom Support File On-Hold Plus

ON HOLD Voice Talent

Who is the Voice of your company? Is the information you are giving out about your service done in a pleasant soothing way? Using a Voice Talent can ensure your customers are getting the right message, and a professional, accurate one, in just the right tone. Your message ON HOLD says a lot about your company, just as much sometimes as a live person answering the phone. Tone of Voice is very powerful when you want to send a message, and also for those customers who have to wait for a moment on line. Silence, the radio, or music only is what your competitors might choose, isn’t it time to send the right message?  Associated Telecom recommends Kerry McCall for all your needs, let her be the voice of your company!

Associated Telecom Support File KMC Audio


POLYCOM Conference Phones

Do you need a wireless conferencing solution you can count on?  Do you need to reduce the expense of driving to meetings? This conferencing method might be the answer you are looking for; with more than 90% of the market share, Polycom is your worldwide market leader.  Never miss a minute of an important conversation in a meeting because of poor sound quality.  With Polycom’s SoundStation series, you are guaranteed acoustic clarity, high performance technology, and natural, flowing conversations.  Available in both wired and wireless versions, SoundStation phones are designed for full sound coverage for small-to-medium size rooms.  For interactive, long distance telecommunications that flow naturally and sound so clear it seems everyone is in the same room with you, Polycom SoundStation is the ideal solution and will be a cost savings, because time is money.

Associated Telecom Support File Polycom SoundStation IP Conference Phones

Associated Telecom Support File Polycom Conference Phones


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About Us

Founded in 1988, Associated Telecom is a full-service communications company offering voice and data solutions, network infrastructure and carrier services.
  • IP Telephony and Networking
  • Hybrid and Digital Telephone Systems
  • Voice Messaging
  • Unified Messaging
  • Call Center Applications
  • Computer Telephony Integration (CTI)
  • Voice and Data Infrastructure


Voice Over Internet Protocol (VoIP) allows you to make telephone calls using a computer network, over a data network like the Internet. VoIP converts the voice signal from your telephone into a digital signal that travels over the internet then converts it back at the other end so you can speak to anyone with a regular phone number. When placing a VoIP call using a phone with an adapter, you'll hear a dial tone and dial just as you always have. Read more.

Location & Directions

Associated Telecom
639 N. Main St.
Orange, CA 92868
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Phone: 714-919-2525
Fax: 714-919-2530